Testimonials

When I stepped into AVBOB as an intern, I knew little about the insurance industry. My internship was not just a learning experience. it was a gateway to understanding business language and corporate conduct. The onboarding process was seamless, allowing me to dive into my role from day one.

From the start, the Compliance Department embraced me with warmth, making me feel like an integral part of the team. This welcoming environment was further enriched by the comprehensive training I received on AVBOB's systems and processes.

Zandisiwe Jiba was instrumental in my development. Her dedication to imparting knowledge and her ongoing support have been invaluable as I transitioned into my role. Management within the compliance team was and continues to be supportive and ensures that I am always on the path of growth and learning.

Now, as a Compliance Practitioner in the same department, I find myself continually growing and learning. Each day brings new insights and challenges, making my role fulfilling and exciting. My journey from intern to practitioner has been marked by exceptional support and a solid foundation laid during my internship, setting the stage for continued success in my career.

Tebogo Nhlapo
Compliance Practitioner

In February 2023, I embarked on a learnership at AVBOB under the 140 Unemployed Long-Term Learnership Programme. Through training and induction at Head Office and at the Lynnwood Branch, I delved into the fundamentals of being a financial representative.

In April 2023, I transitioned to Learning and Development (L&D) at Head Office, from where I rotated through different departments, where I received unwavering support and guidance from mentors who encouraged and inspired me to pursue excellence and embrace challenges.

I gained essential administrative skills and learnt about ONE Connect, production, coordinating, cost analysis, study loans, attendance registers, capturing premiums and payments, and how to create and edit training videos. I also gained insights into performance management and the appraisal process as well as a deep understanding of how bonuses are calculated and the significance of performance appraisals in motivating employees.

I honed my verbal and non-verbal communication skills, learning to convey information effectively. I was taught to multitask efficiently, work under pressure, and deliver results promptly. I developed soft skills such as patience and empathy and was guided on how to diffuse frustrations with tact and understanding. I also learnt the importance of apologising gracefully and taking responsibility.

Efforts were also made to enable me to work from home as part of the hybrid work arrangements.

I participated in events such as the year-end function, auction, move to Irene and CEO Breakfast, which was a particular honour as I met our CEO – I will cherish shaking hands with and receiving motivational words from him.

As a permanent employee, I’ve worked at OD (Organisational Development) and the Premium Admin Cash Department. I am currently based at Montana Life as an Admin Clerk, where the skills I acquired serve me well.

My journey from a learner to a permanent AVBOB employee has been a remarkable adventure filled with growth, learning and valuable experiences. I am immensely grateful to my mentor, Mrs Nthabiseng Nxumalo, for believing in my potential and providing me with opportunities to evolve within AVBOB. I am excited to continue contributing to AVBOB’s success.