HOW TO CLAIM YOUR R3 000 FREE CASH
BENEFIT FROM AVBOB

WITH AVBOB YOU GET AN EXTRA R3 000 CASH UPFRONT* TO HELP WITH EARLY FUNERAL PAYMENTS

At AVBOB, we put our members first. That’s why, if you have an AVBOB funeral policy*, we give you FREE member benefits* that include an extra R3 000 cash payment before your claim is paid out. The R3 000 extra payment is our way of helping you take care of any payments you need to make quickly when arranging a funeral.

Best of all, this R3 000 extra cash payment is in addition to what your policy pays out, so it does not lower your claim amount.

A FREE early cash payment of R3 000* to the person arranging the funeral of the insured person who died. This early payment can be used for whatever expenses.

If you want to be able to get this FREE member benefit* there are just three things you need to do:

  1. You must get AVBOB Funeral Service to do the funeral.
  2. You must have cover for the person who died on your AVBOB funeral policy for at least two years (24 months).
  3. You must pay your policy premium every month.

The person who arranges the funeral will get paid the R3 000 cash. Usually, this will be the policyholder or if the policyholder has passed away, the beneficiary named on the policy will get the payout. But, if someone other than these two people arranges the funeral, the money will get paid to them.

The money will be paid by Instant Money Voucher. This is just like cash because you get a voucher number and PIN-code sent to your cell phone. Then all you need to do is go to a Standard Bank ATM or your nearest SPAR to withdraw the cash.

Anyone can draw the money from a Standard Bank ATM using the voucher and PIN. You don’t need to be a Standard Bank customer. Just follow these steps:

  1. Go to your nearest AVBOB Funeral Service branch to arrange the funeral.
  2. AVBOB Funeral Service will check if the policy you are claiming on is 2 years or older so that you can claim the R3 000 extra cash benefit.
  3. If you can get the benefit, the AVBOB Funeral Service agent will take down your details and cellphone number and request the payment on our system.
  4. You will get an SMS with the voucher number and a PIN-code on your phone. Make sure you keep these numbers safe because anyone who has them can draw the money.
  5. Go to your nearest Standard Bank ATM with your phone.
  6. At the ATM choose “Collect Voucher”.
  7. Key in the voucher number and PIN-code that was sent to your phone.
  8. Take your money.

  1. Go to your nearest AVBOB Funeral Service branch to arrange the funeral.
  2. AVBOB Funeral Service will check if the policy you are claiming on is 2 years or older so that you can claim the R3 000 extra cash benefit.
  3. If you can get the benefit, the AVBOB agent will take down your details and cellphone number and request the payment on our system.
  4. You will get an SMS with the voucher number and a PIN-code on your phone. Make sure you keep these numbers safe because anyone who has them can draw the money.
  5. Go to your local SPAR
  6. Give the voucher number and PIN-code to the cashier

The money will be available within 12 to 24 hours after you went to AVBOB Funeral Service to arrange the funeral. As soon as you get the SMS with the voucher number and PIN-code you can draw the money. If you don’t draw the money straight away, you have up to 3 months to do so. After 3 months, if you have not drawn the money, you will lose it.

You MUST draw the full R3 000 in one go. The voucher number and PIN code are only valid for ONE transaction.

  • AVBOB Funeral Service must do the funeral.
  • The insured person who died must have been covered by the AVBOB policy for 24 months or more.
  • The money will only be paid to the person who arranges the funeral of the insured person who died.
  • As you only bury a person once, the R3 000 cash will only be paid once per person on the policy. If the person who died is listed on more than one AVBOB policy, there will still only be one cash payment for that person.
  • You will lose the money if you don’t draw it within 3 months from when you get the SMS with the voucher and PIN.

*Terms and conditions apply. FREE funeral benefits only apply if AVBOB Funeral Service conducts the funeral. AVBOB Mutual Assurance Society is a licensed life insurer and authorised Financial Services Provider. FSP 20656. AVBOB is a level 1 B-BBEE contributor. www.AVBOB.co.za